Last hebdomad I came intersecting a profound passage by Robert Townsend, former CEO of Avis Rent-a-Car and writer of the 1970 superior seller, "Up the Organization." He said, "When you get authorization downhill to it, one of the maximum crucial tasks of a superior is to wipe out his people's excuses for failure".
How insightful, how meaningful, how true, and maybe best important, how fearless. Townsend knew that managing is not basically throwing a charge at someone and waiting for the results. "Eliminating excuses for failure" requires proactive planning. It takes process the task, helping the creature learn the bustle staircase necessary to extreme the errand successfully, discovering and discovery required resources, advising from education and expertise, observation progress, anyone an live cheerleader, removing pitfalls, and generous commendation when the occupation is skilful. All on the way, the jubilant administrator is eliminating excuses for fiasco.